Therefore, we have established the following principals in our QUALITY AND ENVIRONMENT POLICY:

-    Integration of the Quality and Environment system in the company’s strategy, as part of the development and sustainability of the business.
-    As far as we can, prevent pollution, save energy and natural resources, reduce and manage waste and respect and protect our cultural and social environment.
-    Promote internal communication at all levels of the organization and also external communication, promoting a value system that includes environmental awareness.
-    Continuous improvement of service and processes.

To do this we commit to:
-    Exceed or customers’ expectations with a personalized service anticipate their needs and create links with them.
-    Continuous training and motivation of our staff since it is people who make the difference and who are our best and most important asset, with special emphasis on professional development.
-    Risk analysis, maintenance and periodic review of all our facilities to ensure comfort and customer satisfaction, incorporating technologies that increase the value of the hotel and the comfort of our customers.